No image provided in the display (picture display off or shows the message “camera failure”):
1. Verify that the batteries are correctly installed and have enough power.
2. Check that the display and the camera are properly connected.
3. Check the cable status and the male/female connector.
*Should you find any other problem, please contact our customer service via WhatsApp at 661 70 83 42 or via email at info@ayr.es
PURCHASE CAMERA REPLACEMENT.
You can find our nearest distributors by clicking on the following link: https://ayr.es/donde-comprar/
No image provided in the display (picture display off or shows the message “camera failure”):
1. Verify that the batteries are correctly installed and have enough power.
2. Check that the display and the camera are properly connected.
3. Check the cable status and the male/female connector.
*Should you find any other problem, please contact our customer service via WhatsApp at 661 70 83 42 or via email at info@ayr.es.
Correct operation of the alarm:
1. The alarm function is turned off by factory default. To activate it, press the power button on the display for 3 seconds when the screen is displaying an image.
2. The buzzer emits 3 beeps and the alarm icon appears at the bottom right side.
3. To turn it off, press the power button again for 3 seconds when the display is on. A beep will sound and the icon will disappear, indicating that the alarm is off.
4. With the alarm function activated, if a strong vibration is detected on the door, after 10 seconds the display will light up, take a picture and a red alarm icon will light up at the bottom right of the display while emitting an alarm signal.
MicroSD memory card capacity: Up to 8 Gb.
Purchase camera replacement:
You can find our nearest distributors by clicking on the following link: https://ayr.es/donde-comprar/
No image provided in the display (picture display off or shows the message “camera failure”):
1. Verify that the batteries are correctly installed and have enough power. 2. Check that the display and the camera are properly connected. 3. Check the cable status and the male/female connector.
*Should you find any other problem, please contact our customer service via WhatsApp at 661 70 83 42 or via email at info@ayr.es.
Correct operation of the motion sensor:
1. Check that the tab at the bottom right side of the screen is in the “ON” position.
2. Turn on the display and go to the menu >> recording mode to select photo or video recording option when visitors ring the doorbell or motion is detected.
3. Within the recording methods there are several options: “number of photos” allows us to select 1, 2 or 3 photos, or “recording time” which allow us to select recordings of 10, 15 or 20 seconds in the automatically generated videos.
4. The motion detector operates with a time lapse between shots, it will be interrupted for 50 seconds in between recordings to avoid early battery consumption.
MicroSD memory card capacity: Up to 32 Gb.
Purchase camera replacement:
You can find our nearest distributors by clicking on the following link: https://ayr.es/donde-comprar/
No image provided in the display (picture display off):
1. Verify that the door viewer is sufficiently powered.
2. Check that the display and the camera are properly connected.
3. Check the cable status and the male/female connector.
Key points to consider when pairing the device:
1. Wifi network set up in the 2.4 GHz bandwidth
2. Enable location or GPS
3. Disable mobile data (3G/4g) at pairing time.
*Should you find any other problem, please contact our customer service via WhatsApp at 661 70 83 42 or via email at info@ayr.es.
Montion sensor:
1. Enable the motion sensor from the App settings ( administrator).
2. Motion sensor operates with a timeout of 5-7 seconds. As long as the visitor stands in front of the door during this time, the door viewer will be able to detect it.
3. An alert is sent to the mobile phone in the form of a push notification, with every every motion detection. A 10s video is automatically recorded and stored on the server to which the door viewer is connected. This automatic recording service requires an annual or monthly subscription (fee available in the App under “gallery” “cloud files”.
Add users:
1. From the administrator mobile, access the “shared users” option.
2. Having previously created the account in the WITH App, in this field the administrator must enter the e-mail address used by the new user to create his account. The access to the door viewer will automatically appear in the App.
Purchase camera replacement:
You can find our nearest distributors by clicking on the following link: https://ayr.es/donde-comprar/
Digital Door Viewer serie FACE
Digital Door Viewer serie CONNECT
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